Identified - We are aware of an issue with PowerBI and the Data Gateway services that connect w/ the PSA. We have a plan forward but due to the nature of the next steps, they wont be carried out until after hours. A maintenance window is being planned in parallel to address the issue causing the data to fail a refresh.
Jul 07, 2026 - 07:34 PDT
Office Networks Operational
HQ Office Network Operational
PHX Office Network Operational
SPO Office Network Operational
Corporate Services Partial Outage
File Server(s) Operational
Certificate Services Operational
Direct Access Operational
Print Management Services Operational
Accounting Applications Operational
Terminal Services Operational
Reporting Services Partial Outage
Git Repo Operational
ScreenConnect Operational
Opsgenie Alert Flow Operational
Opsgenie Incoming Integration Flow Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Microsoft Email Services Operational
Microsoft Teams Operational
Microsoft SharePoint Online Operational
Phone System Operational
Access Control System Operational
ISO Academy Platform Operational
BlueVault RMM Operational
BlueVault RMM Operational
BlueVault RMM File & Deployment Services Operational
N-able Take Control Operational
Duo Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Push Delivery Operational
Duo Core Authentication Service Operational
Code Two Operational
CodeTwo Mail flow Operational
CodeTwo Signature adding (rules processing) Operational
CodeTwo Sent Items Update Operational
Inky / Email Services Operational
Inky Analysis Operational
Inky Encryption Service Operational
Inky Office 365 Operational
Inky Google Workspace Operational
Inky Link Rewriting service Operational
Inky Informational Update Operational
Inky Smart Host Customers Operational
Inky Inky EU Operational
Inky Inky Region 3 - Northwest US Operational
Inky Inky Region 2 - Eastern US Operational
Inky Inky Region 1 - Southeast US Operational
Inky Dashboard Services EU Operational
Inky Dashboard Services US Operational
Keeper Security Operational
Keeper Security Keeper Security Website (US) Operational
Keeper Security Keeper SSO Connect Operational
Keeper Security Keeper iOS Operational
Keeper Security Keeper Android Operational
Keeper Security Keeper Browser Extensions Operational
Keeper Security Keeper Desktop App Operational
SentinelOne EDR Operational
SentinelOne EDR Operational
CrowdStrike EDR Operational
CrowdStrike EDR Operational
HaloPSA - Ticketing System Operational
ConnectWise Manage - Legacy Ticketing System Operational
Documentation Repository Operational
ISOutsource Public Website Operational
HRIS (BambooHR) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HaloPSA Server Maintenance Jul 7, 2026 18:15-19:15 PDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 07, 2026 - 07:36 PDT
Jul 7, 2026

Unresolved incident: Outdated PSA Data in PowerBI Reporting.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Completed - The scheduled maintenance has been completed.
Jul 3, 09:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 2, 10:12 PDT
Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.