Update - We continue to monitor the situation and are standing by for power to be restored to the region to bring the remaining services back online.
Nov 20, 2024 - 16:25 PST
Identified - Regional power outages from the November 19th storm have a few of our systems and locations offline at this time.
Nov 20, 2024 - 06:30 PST
Office Networks Major Outage
HQ Office Network Major Outage
PHX Office Network Operational
SPO Office Network Operational
Corporate Services Major Outage
File Server(s) Major Outage
Certificate Services Major Outage
Direct Access Major Outage
Print Management Services Major Outage
Accounting Applications Major Outage
Terminal Services Major Outage
Reporting Services Major Outage
Documentation Repository Operational
BlueVault RMM ? Operational
ITSM - Service Ticket System Operational
Data Integrator Operational
Phone System Operational
Inky / Email Security Operational
ScreenConnect Operational
Public Website Operational
BlueVault Management Portal Operational
Opsgenie Alert Flow Operational
Opsgenie Voice Notification Delivery Operational
Opsgenie SMS Notification Delivery Operational
Opsgenie Incoming Integration Flow Operational
Microsoft Email Services Operational
Microsoft Teams Operational
Microsoft SharePoint Online Operational
Duo Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Push Delivery Operational
Duo Core Authentication Service Operational
Code Two Operational
CodeTwo Mail flow Operational
CodeTwo Signature adding (rules processing) Operational
CodeTwo Sent Items Update Operational
Keeper Security Operational
Keeper Security Keeper Security Website (US) Operational
Keeper Security Keeper SSO Connect Operational
Keeper Security Keeper iOS Operational
Keeper Security Keeper Android Operational
Keeper Security Keeper Browser Extensions Operational
Keeper Security Keeper Desktop App Operational
Git Repo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qualys - Platform Maintenance Nov 27, 2024 17:00 - Nov 28, 2024 08:00 PST
Qualys will be performing maintenance on US3 Datacenter at this time.

Note: This will have no impact on BlueVault services.

Posted on Oct 28, 2024 - 06:43 PDT
Past Incidents
Nov 20, 2024

Unresolved incident: Regional Power Outage.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:30 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 11, 15:19 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.